Schedule
The Think Company team and our guest speakers will share today’s most relevant UX and technology topics. Leaders in sustainable development, engineering, and service design will share their stories on making an impact for their customers with design thinking.
Registration
9:00am - 9:30pm
9:30 a.m.
WELCOME!
Russ Starke
Think Company
9:30 - 10:15 a.m.
Design for Cognitive Bias
Dave Thomas, Principal of Content Strategy
Think Company
10:15 - 10:45 a.m.
Designing an Educational Travel Experience for the 21st Century Student
Melissa Lee, Founder and CEO
The GREEN Program
10:45 - 11:30 a.m.
Seven Deadly Sins: How Process Debts Cause Project Failure
Brian McElaney, Senior Vice President of Technology
Think Company
11:30 a.m. - Noon
Service Design and Hospitality; A Vision for the Fitler Club
Amanda Potter, VP of Design
Daniel Briones, VP of Operations & Sales
Fitler Club
Lunch
Noon
1:15 - 2:00 p.m.
How to Build Cool Stuff: A Method by Those People Who Built That Thing You Love
Sean Rossiter, President
Oat Foundry
2:00 - 2:45 p.m.
Creating a Scalable User Research Capability in Corporate IT
Ed Malinowski, Chief Information Officer and Chief Information Security Officer
BAYADA Home Health Care
Break
2:45 - 3:15 p.m.
3:15 - 4:00 p.m.
How Fast is Fast? Demystifying Website Performance
John Young, Senior Technical Lead
Think Company
Cocktails, Food, and Games
4:00 - 7:00 p.m.
Fitler Club Trophy Room
Questions?
Have questions about the 2019 UXD Leadership Summit? Suzanne is ready to answer them! Shoot her an email or dial 800-296-9190 and hit extension 322.